The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may be sought from: | architectsbankers and financiersbuildersbusiness consultantsclientsdesignersinvestment consultantsplannersreal estate agentssolicitorsvaluers. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance planscomplaint and dispute resolution proceduresgoals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicequality and continuous improvement processes and standardsquality assurance and procedure manuals. |
Legislative requirements may be outlined and reflected in: | Australian standardsgeneral duty of care to clientshome building requirementsprivacy requirementsrelevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSrelevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common lawstrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Consultative processes may include: | face-to-face meetingstelephone, facsimile and written communication. |
Clients may include: | agentsbuilding supervisorscompany managementfund providersgovernment and legal instruments or agenciesinstitutionsinsurersinternal and external property or facility groupsowner-occupiersprivate investorsproject managersproperty or facility agentsproperty or facility owners. |
Relevant people may include: | clientsconsultantscontractorslegal representativesmanagement and colleaguesmembers of industry associationstechnical experts. |
Feedback may be sought from: | clients and their legal representativesindustry specialistssupervisors and colleagues workplace assessment. |
Fit-out delivery methods may relate to: | fixed pricesformal contractsinternal and external stafftemporary and casual staff contracts. |
Contingencies may relate to: | budget constraintsbuilding delayscompeting work demands of contractors and consultantsenvironmental factors, such as time and weatherindustrial disputesnon-availability of resources and materialspublic holidays and shut-down periodsequipment and technology breakdownunforeseen incidentsworkplace hazards, risks and controls. |
Tendering and selection methods may include: | advertisementscompulsory competitive tendersdirect appointmentspublic tendersregister of consultantsselective tenders. |
Variations may relate to: | changes to fit-out scheduleswork outside or producing results outside the terms and conditions of contract. |
Communication channels may include: | direct line supervision pathslateral supervision pathsorganisational communication protocols and proceduresorganisational networks. |
Specialist advice may be sought from: | bankers and financierscolleaguesfit-out specialists, including architects, surveyors, engineers, valuers, planners and buildersgovernment officialsinvestment consultantslocal government personnelmembers of industry associationsreal estate agentssolicitorssupervisorstechnical experts. |
Business equipment and technology may include: | computersdata storage devicesemailfacsimile machinesinternet, extranet and intranetphotocopiersprintersscannerssoftware applications, such as databases and word applications. |
Documentation may include: | certification, including inspection certificatescostings, receipts and invoicesfit-out contractsfit-out scheduleshandover documentationlogs of equipment and system problems or faultsoperational checks and maintenance conductedplanning permitsproperty or facility leases, plans or contractswarranty conditions and allowances. |
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